Change Management

Change Management (LEAD-520)

Description

In this digitally delivered RPI ProCourse, you will develop leadership skills for guiding people through organizational change in a dynamic, scenario-based environment. In this scenario, you will step into the role of a trusted advisor guiding an organizational change initiative. As you explore the human and organizational complexities of change, you while applying trusted models like the Kübler-Ross Change Curve and Lewin’s three-phase change model. Along the way, you will sharpen your ability to lead others through resistance, communicate with clarity, and navigate stakeholder dynamics with empathy and strategy. By the end of the course, you will be equipped to guide real-world change initiatives with greater confidence and impact. Participants who complete the course will be awarded continuing education units (CEUs), a verified digital badge, and a Certificate of Completion from RPI. 

Coursework

Over the course of four weeks, you will guide the characters in this scenario through the change process according to Lewin’s three-phase change model: Unfreeze, Change, and Refreeze. Details for each week are included below.

• Week 1: Introduction to Change Management – Explore the emotional stages individuals experience when faced with significant change and predict the reactions of group members within the scenario as they encounter an organizational transition.
• Week 2: Unfreeze – Craft a communication plan around the change initiative, considering the reactions of different stakeholders and refining your message to address their concerns.
• Week 3: Change – Guide the change process by selecting and working with a change champion.
• Week 4: Refreeze – Solidify the change by reflecting on the results of a 100-day survey, then draft a final communication that reinforces the change and ensures long-term buy-in.

Technology & Logistics

You will complete all coursework through Rensselaer’s digital classroom environment, with feedback provided by your course mentor along the way. The coursework will primarily be self-paced.

Audience

This non-credit course is designed for adult learners in leadership or management roles who are seeking practical strategies to guide successful change efforts. No prior education is required.

Payment

Payment is accepted via credit card only. Refunds (minus processing fees) may be issued up to the course’s official start date. After the course has begun, refunds are no longer available. 

If you have any questions about the course prior to enrolling, please contact procourses@rpi.edu. 

Outcomes

Course completion enables you to:

• Lead change initiatives by clearly articulating the underlying issues and decisions driving the change.
• Analyze systems and recognize the ripple effects of change, proactively managing unintended consequences.
• Implement change management frameworks to drive organizational transformation.
• Establish measurable benchmarks and track progress to ensure continuous improvement.
• Craft communication strategies and plans that engage and align stakeholders throughout the change process.
• Navigate resistance with confidence, applying proven techniques to foster acceptance and drive momentum.